Dear Guests,

The following is the “The services page” to provide information that will enable the best use of the services we can offer to ensure you a pleasant stay.

You are at the the heart of our farm: you are the main source for the evaluation and continuous improvement of living at our facility, so please make any request or reporting you to feel useful.

The staff

Flavia e Riccardo:

We will be the reference point for any issues may arise during your stay, and for any further information about the services of the farm at your disposal, but also for tourist information about the surroundings, local events and tips about the area.

Resrvations

Reservations can be either by telephone or online. Generally we respond within 24 hours from the request..

Check in

From 16.000 to 20.00 .In case of arrivals in different time those indicated, please notify us in advance. We require a valid personal document.

Check out

We ask you to check out within 10:30am. In case you need to stay longer, just make arrangements earlier to allow for the best performance of our business based on availability. We accept payment by credit card,bancomat,cash and pay-pal

Cancellation Policy

Cancelled bookings will be subject to penalties as follows :

  • up to 15 days before arrival date will not be charged any penalty.
  • from 14 days to 5 days prior to the arrival date will be charged a penalty equal to 30% (value of the deposit paid) of the entire stay booked.
  • 4 days before the arrival date will be charged to the credit card a penalty equal to 100% of the entire stay booked;
  • In the case of “no show” or early departure will be charged to the credit card a penalty equal to 100% of entire stay booked.

Processing of Personal Data

The personal data and any other item received by our Company during the course of the assignment, will be subject to the secrecy and will be treated in compliance with the privacy and personal rights through the systematic application of appropriate measures to protect our warranty and is prepared for the treatment of paper and electronic data and measure the specificity of the data itself (simple personal or sensitive data or judicial) Pursuant to and for the effects of D.Lgs. 196/03. It informs the customer that the personal data will be processed only for purposes determined by the contract for these purposes (including accounting and administrative purposes).

The main services

Breakfast

A self service buffet Breakfast is served in the fireplace room from 8.00 to 10.00am.

Use of pool

  • You can access the pool from 09.00 am to 19.30 pm
  • As the presence of a firs aid expert is required and since the watch is not continuous, please kindly make of the presence of the staff before entering the pool.
  • Children under 12 years must be accompanied.
  • The depth of the pool is 1.40 meters in all its parts.
  • Is prohibited to dive and run on the tub floor.
  • It’s strictly recommended to not enter in the pool in the first three hours after meal.
  • Is strictly required to wash your feet and take a shower before entering in the water.
  • Is available a locker room with toilets near the pool deck.pool regulation
  • Is prohibited to swimming in diving.
  • Before access is necessary to read the Rules for the use of the pool.

Volume of television

We ask our guests to keep the television and any music equipment at a volume that respects the peace and harmony of the environment, particularly during the hours of rest: from 14:00 to 16:00 and from 23:00 to 09:00.

Cleaning rooms

The reorganization of the room will be made if the room will be vacated within 10.30 am. We replacement of towels and bed linen will be carried out every 3 days (excluding departure and the day before). We ask you to leave the towels on the floor when you want these to be replaced.

In the rooms are available for guests kettle / teapot with various infusions

in the bathroom you can find organic toiletries and hairdryer

Internet

You can connect to internet. The Wi-Fi is free and available in all parts of the farm

Keys

For your security keys entrance to the facility are not replicable, in case you lose the cost of replacing will be charged. The management is not responsible for loss or theft of items left unattended in the building.

Parking

The parking is unattended, there are no particular risks, however, we still recommend you to lock the car.

For the respect of everyone:

Please keep a respectful behavior of the quiet and relaxation of other guests;

The guest is required to respect the environment, equipment and furnishings that are located in the farm;

Is strictly forbidden to smoke in the rooms

You may not use heaters in the rooms and extra flame

We also ask to be environmentally friendly and to minimize waste.

The Staff of the farm “Il Cannetto” thanks you for your cooperation.

Comments are closed.